Caldwell Butler & Associates (CBA) implemented an on-site mentoring and apprenticing program for selected members of WMHS staff. Leaders and managers received training in the 100-Day Workout Methodology and support from Lean-Six Sigma Blackbelts for the purpose of optimizing patient flow and capacity. Each cycle of the 100-Day Workout…
Caldwell Butler & Associates (CBA) implemented an on-site mentoring and apprenticing program for selected members of WJMC staff. Leaders and managers received training in the 100-Day Workout Methodology for the purpose of identifying waste and developing effective strategies for waste recovery. Each cycle of the 100-Day Workout method focused…
River Region Medical Center, a multi-hospital system located in Vicksburg, Mississippi, faced significant cost issues resulting from aggressive renegotiation from their largest payor. In addition, the Emergency Department found patients were frequently "Leaving Without Treatment" (LWOTs) and ED patient satisfaction fell below the 5th percentile. River Region's senior management…
YRMC, a 400 hundred-bed hospital system located in the Yuma, Arizona, market was enjoying solid operating margins but knew that pending pressures were mounting. In spite of its strong market position, YRMC's senior management wanted to be proactive in strengthening their current quality program to ensure YRMC's continual success.…
Good Samaritan Hospital, a 300 bed acute care hospital located in Lebanon, PA was facing an over crowded emergency department (ED) but was determined to reduce wait times and improve patient flow throughout its facility. Good Samaritan embarked on an initial strategy of implementing best practices in the ED.…
Morton Plant Hospital, a 687-bed facility located in Clearwater, Florida, and winner of all categories of the Top 100, as well as, the Florida Quality Award, was facing serious overcrowding in the Emergency Department. The ED was frequently on diversion and an alarming number of patients were “Leaving Without…
Yakima Valley Memorial Hospital, a 300-bed facility located in Yakima Valley, Washington, was facing serious productivity challenges in its perioperative service. The organization exhibited excessive variation in surgical flow, including late first case start times, slow room turnover and lengthy delays in the Pre-Surgical Testing Clinic (PST). This was…
Southeast Alabama, a 370-bed facility located in Dothan, Alabama, was facing serious productivity challenges in its perioperative service. The organization exhibited excessive variation in surgical flow, including late first case start times, slow room turnover and lengthy delays in the Pre-Surgical Testing Clinic (PST). This was driving a decline…
Miami Baptist, a 520-bed facility located in Miami, Florida, was facing serious bed shortage and overcrowding in the Emergency Department. Inpatient volume was increasing at an alarming rate and the ED was frequently on diversion. Patients were "Leaving Without Treatment" (LWOTs) and overcrowding was affecting patient satisfaction scores as…
Harris Methodist, a 229 bed facility located in Fort Worth, Texas is a full service hospital with over 630 employed physicians. Although the hospital has been successfully treating patients for over 20 years, it was experiencing a major problem in its emergency department-slow patient throughput was causing numerous complaints,…